Set up your Booking Page

Meet your Booking Page

Your Setmore account comes with a free customer-facing Booking Page that displays your services, staff and availability online. Customers can self-schedule appointments 24/7 without needing to contact you.

When an appointment is booked, the details automatically appear in your Setmore calendar. Your customers also receive personalized email reminders to help reduce no-shows.

The magic of automation.

Answering calls and emails takes up valuable time. Your bookable hours should be spent sharing your skills, not manually confirming appointments.

An online Booking Page eliminates the back-and-forth. Set yours up to accept appointments while you work, after hours and on-the-go.

On the agenda:

• Elements of your Booking Page
• Customizing you Booking Page
• Understanding back-end configurations
• Taking payments from your Booking Page
• Turning online traffic into new customers

Booking Page elements

Let’s start with the essentials. Here’s what your Booking Page features.

Your logo

For the sharpest look, use a square image. This ensures there are no empty spaces around your photo.

Navigation

Visitors can navigate between your services, reviews, photos, company information and more.

Appointments

Here’s where visitors choose a service, provider and time slot. They can also add personal information and, if required, make a payment.

Setmore branding

When you upgrade to the Pro or Team plan, this can be removed.

*Please note that you can customize certain elements but not the overall template of your Booking Page (e.g. the background color).

Customize your Booking Page

To get the most out of your account, ensure you complete the ‘Company Details’ section: Apps & Integrations > Your Booking Page (Configure) > Company Details.

• Personalize your Booking Page URL. The best ones are short and sweet. Edit yours to make it easy for customers to remember
• Display your company logo or add a photo of your team.
• Let customers know how to reach you by keeping your contact information up-to-date.

Add thumbnail images for services and staff.

Upload images for your services and staff to give your audience an elevated experience. To add a service thumbnail, simply:

1. Navigate to Settings > Services.

   

2. Click your service of choice to bring up it’s details menu.
3. Click the thumbnail to upload an image.

To add a staff thumbnail, navigate to Settings > Staff and follow the above process.

Scheduling, the way it should be

Account admins are able to manage how customers self-schedule online. To update your Booking Policies, navigate to Apps & Integrations > Your Booking Page (Configure) > Booking Policies.

Appointment lead time

Determines how soon before an appointment your customer can book.

Booking slot size

Choose whether customers can book 1-hour appointments, 30-minute appointments, or a custom duration that works best for you. For example, if you select a 1-hour booking slot size, slots appear at 9:00, 10:00, 11:00 and so on.

Scheduling window

How far in advance an appointment can be scheduled.

Contact fields

Add custom form fields and get to know your customers better. Phone and email details are taken by default.

Want to dig even deeper?

Your company’s experience of Setmore, and that of your customers, means the world to us. Here are additional personalization ideas to streamline scheduling.

Booking Page pop-ups

Provide vital information front-and-center with a custom pop-up message. Customers see your pop-up as soon as they land on your Booking Page. Showcase T&Cs, your cancelation policy and more.

Show local time

Cater to customers from all over the world by converting your availability to individual time zones. This feature is ideal for those who offer video services. You can also share your Booking Page in different languages.

Customer logins

Prompt each customer to create a username and password before confirming their appointment. This feature helps prevent duplicate bookings from taking space in your calendar.

• With unique logins, customer details update in the background. When an appointment is scheduled, contact information syncs to profiles automatically. Additionally, profiles centralize appointment history and payment data.
• Switching logins on or making them optional is ideal if you have a regular inflow of customers (e.g. salons)
• Switching logins off works better for one-time services (e.g. scheduling a job interview)

Turn traffic into customers

Accept appointments from your company’s website by adding a ‘Book Now’ button to any page. When clicked, your Setmore Booking Page appears. Turn browsing into booking and capitalize on your site traffic.

Adding a booking button using a website builder

Your site can feature as many ‘Book Now’ buttons as you like. Link customers to your full service menu or the most relevant services.

• In your Setmore account settings, go to Apps & Integrations > Booking Widget.
• Complete the details and select “I’ll embed the code myself”. Copy the code.
• Follow the steps provided by your website builder to add a widget on one of your pages.

Each website builder has slightly different instructions, but activating your booking button only takes minutes. For illustrated instructions for WordPress to Shopify, visit the website integrations section of your app.

Hyperlinking text or images to your Booking Page

Most website builders and blog platforms allow you to create hyperlinks for a string of text. Here’s a straightforward way to connect a site page to your Booking Page.

1. In your Setmore account, go to ‘Apps & Integrations’ and copy your Booking Page URL.
2. In your website builder, open a page to edit. Locate the text or image that will link to your Booking Page and select ‘Insert/edit link’. This is typically indicated by a chain links icon.
3. Paste your Booking Page URL where prompted and save changes. When the reader clicks this element, they’ll be directed to your Booking Page.

Creating direct links within your website’s HTML

Having full access to your website’s HTML allows you to personalize the placement and appearance of your booking button.

1. In your Setmore account settings, head to Apps & Integrations > Booking Widget.
2. Complete the details and select “I’ll embed the code myself”. Copy the code.
3. Open the HTML file of the page that will display your ‘Book Now’ button. Paste the code in the location you want it to appear.
4. Save the file and changes to your server, and you’re all set.

Take payments through your Booking Page

Enable customers to pay for your services in advance, directly through your Booking Page. You can request full or part-payment, and specify whether payment is mandatory before a booking is confirmed.

After your customer picks a service and appointment time, they are able to pay securely by card or digital wallet.

Requesting payment ahead of time is an invaluable way to encourage commitment to attendance.

Read how to:

Schedule and host virtual appointments

When the Zoom video integration is activated, you’ll be prompted to select services that require video. Virtual services can be confirmed through your calendar and Booking Page. For each appointment, Setmore adds a secure video link to staff and client email confirmations. At the start time, simply click the link to meet online. No wait times, no downloads.

Virtual consultations reduce the need to travel, enabling you to connect with a wider audience. Your Google meeting room can be customized with a logo, background image and welcome message for a professional, branded experience.

Learn more about hosting video meetings with Zoom and Google Meet.

Get your Booking Page seen

Open your services to a wider audience by optimizing your Booking Page for every online channel

1. Email signature - Add a Booking Page link to your Gmail signature to cut down on the back-and-forth.
2. Social media - Connect the Instagram and Facebook ‘Book Now’ buttons to your Booking Page. Customers can self-schedule appointments from your profiles and posts.
3. Marketing and sales - Attach links within articles you publish online, your LinkedIn profile, and targeted email campaigns. This allows for simple B2B appointment scheduling like product demos, all the way to virtual interviewing.
4. Print materials - Include your Booking Page link on your business stationery or printed promotions, like flyers or convention displays.

Scan and book

Your unique, scalable QR code provides an instant route to your Booking Page. One quick scan with a smartphone camera and your audience can view your services and confirm appointments online. Feature it on business cards, outdoor ads, branded vehicles, your website and more.

No matter where customers discover your services, ensure they can reserve your time immediately. With an accessible online booking process, your business gains a competitive edge and offers total convenience.

Next steps

Check out our guides and blog.

To learn more ways to share your Booking Page, read our latest guides and posts. Boost engagement with customers and utilize your app’s newest features and integrations.

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To learn more ways to share your Booking Page, read our latest guides and posts. Boost engagement with customers and utilize your app’s newest features and integrations.